# The Luggage Company Website: https://myluggage.net.au > The premier online luggage retailer, delivered across Australia. The Luggage Company sells luggage and travel bags online across Australia, bought direct and without a shop front. The range covers travel sets (hard shell suitcase sets in two, three and four pieces, expandable cases, an underseat spinner with USB charging, suitcase covers and packing organisers), duffel bags (weekender bags with a shoe compartment, travel duffels), backpacks (carry on backpacks with a USB port and packing cubes) and accessories (vacuum storage bags with a hand pump). Choosing between them: every product page publishes the dimensions and materials the supplier gives us, in centimetres, and the room categories a piece belongs to. Measure the space and the route into it before ordering. Where a supplier does not publish a specification, the product page says so and invites the question rather than borrowing a figure from a similar item. Where a supplier publishes no specification, such as a material or a service life, the product page states that plainly rather than estimating a figure. Prices are in Australian dollars and include GST. Delivery is Australia wide, free on orders over AUD 100 and otherwise a flat AUD 27.50, in 5 to 7 days after a 24 to 48 hour handling time, with no minimum order. Express Shipping is AUD 27.50 on any order. Returns: this shop's own change-of-mind window is 15 days from purchase on an unused item in its original packaging, with the return postage paid by the customer and no handling or cancellation fee. Australia has no statutory cooling-off period for an ordinary online purchase, so that window is the shop's own policy rather than a legal right, and it is stated as one. Separately, the consumer guarantees under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010) apply to everything sold here, cannot be excluded, and cover goods that are faulty, not as described or not fit for purpose at our cost including return postage. Nothing in the range is made to a customer's specification. Contact: theteam@customerservice.care ## Website and policies - [Home](https://myluggage.net.au/) - [Shop](https://myluggage.net.au/shop) - [Contact](https://myluggage.net.au/contact-us) - [Shipping](https://myluggage.net.au/shipping) - [Returns](https://myluggage.net.au/refunds-and-returns) - [Terms](https://myluggage.net.au/terms-and-conditions) - [Privacy](https://myluggage.net.au/privacy-policy) ## Public read API - [Product catalogue](https://myluggage.net.au/api/products.json) - [Policies](https://myluggage.net.au/api/policies.json) - [FAQs](https://myluggage.net.au/api/faq.json) - [OpenAPI specification](https://myluggage.net.au/openapi.json) - [Sitemap](https://myluggage.net.au/sitemap.xml) These endpoints are public and read-only. They do not place orders or process payments. Retrieve current records before relying on prices or availability.